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With environmental concerns at the forefront of everyone’s mind, the automotive industry is under a lot of pressure. The manufacture and maintenance of cars has a lot to answer for in terms of fossil fuel emissions. In recent years however... Read more

Whether it’s to fuel the company fleet or just a single van, petrol prices can be a big dent in the company finances. By current figures, the number of cars around the world will double by 2040, and this will affect the prices we see in the forecourt Read more

Combining good quality customer service, (a concept we have become accustomed to), with purchasing a car, is key to sale success.  Here with Lookers Mercedes, retailers of the Mercedes a class, we assess customer service in the automotive industry... Read more

  • Customer service

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