The ongoing Covid-19 pandemic has led to countless upgrades. Since working from home has become part of nearly everyone's life, we can't manoeuvre papers and clipboards that were the normal part of offices. Not to mention the fact that opting to go without paper documents will help to conserve trees.
Paperwork. Credit: Carib / Flickr
Credit: Carib / Flickr
However, there are two sides to every coin. Switching to mobile form apps, such as ProntoForms, can be a bit challenging for employees who are used to dealing with paper and clipboards for decades and years. Nonetheless, as we mentioned before, change is inevitable, especially in the face of the ongoing pandemic that has forced nearly all businesses to get digitised.
Besides the need of today, the transition to mobile phone apps will make many employees' jobs easier. They will be focusing on other tasks without wasting time on documenting and recording data on paper. From this perspective, you can find in mobile form apps ample opportunity for business growth. If you opt to embrace technology, you will be stepping up your game and leave your competitors behind. Mobile form apps come in handy when conducting surveys and collecting crucial data from potential clients. Your employees will switch from paper to their mobile form apps and sync the recorded data to the cloud from where it can be accessed by other office employees.
Tossing away paper will save much time wasted before waiting to receive updated information on paper. Read on to learn more about how mobile form apps can benefit your business and ensure an efficient workflow.
Time Saving & Cost-Effective
Time is money, and it takes money to make money! Not convinced? Well, look at things from the viewpoint of someone who counts each minute as one dollar. Each minute that is spent on filling out paperwork is to be counted as wasted time. Talking of which, why would you hire people merely for paperwork when they can focus on other important tasks at stake. Investing in a good mobile form app will save you loads of money and time.
Typically, by the time the paperwork makes its way to your office desk, your employees have to re-enter any incomplete or missed-out column into the database. This leads to more man-made errors. If you want to stay ahead of your competitors in the market, you will have to level up your game. Instead of wasting time by manually entering and correcting the paper entries, the mobile form app will correct the mistake and update the entire record in no time. All data entries can be handled efficiently with mobile form apps.
Improved Customer Service
Paper entries can create errors, which results in unhappy customers. Typically, the mobile form apps come with in-built options that contain the right information as per settings. The apps' automatic calculation can improve customer service, as you will be responding to their queries faster. We know that customers hate to wait as they want to be heard and their things to be done quickly. Happy customers are also returning customers. Therefore, it is crucial to make customers feel valued by valuing their time.
Fact-driven Decisions
Mobile form apps will enable you to keep acute records of data. As mentioned before, paper forms create mistakes and often delays, which lead to unhappy customers. We are living in an uncertain world where drastic changes can happen anytime and anywhere. This is why your recorded information on the paper might be outdated when it reaches your desk. Mobile form apps allow you real-time access and visibility to your data. You might make changes anytime as per your need. You can also make a better decision for your company as you will have instant access to all information with a single touch on your mobile phone screen.
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